There is no debate that standards have always played an important role in the design and delivery of eGovernment systems, since the mid-1990s we have been seeing standards play critical roles in data exchange, authentication and the way that information is ultimately presented back to the user.

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Innovations need to satisfy interoperability criteria more and more, which is the “ability of information and communication technology (ICT) systems as well as, of the business processes they support in order to exchange data and enable the sharing of information and knowledge” (IDABC).
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